Proxi-Mate Frequently Asked Questions

Unlike the others, Proxi-mate Sensors are not a pressure based. Proximity sensing gives the earliest possible, most reliable detection and greatly reduces unwanted alarms.

The Proxi-Mate system allows one pager to receive alarms from any number of Proxi-Mates. Each Proxi-Mate can be programmed to send a specific message so you will always know which alarm is activated while only carrying one pager. Setting up the system is very easy. The fine detail is in your instruction manual.

Each Proxi-Mate has its own local alarm, so any nearby member of staff can respond. Replacing a lost pager is easy, simple enter the new pager’s code into the Proxi-Mate unit via the menu, delete the old pager number and the job is done. The Proxi-Mate system can be programmed to ‘talk to’ up to 8 individual pagers in turn.

Proxi-Mate sensors have been developed to give the very best chance or alerting staff when people are on the move. Hospital beds in particular are dynamic and changing places, the patient may be restless or agitated and in these circumstances sensor placement becomes critical. Proxi-Mate offer in service education to help staff identify the best way to use the system. While Proxi-Mate sensors are very reliable they can only form part of a falls management plan. The staff are always the most important resource and Proxi-Mate endevors to assist them as best it can but cannot guarantee to prevent falls in its own right. In almost all cases of missed alarms, sensor placement turns out to be the culprit. In other cases staff have not switched the system on – the Event Log will keep track of when the alarm is on and off.

Once movement is detected the Proxi-Mate unit will continually send alarm signals until the unit is reset. This means staff will always have to attend to the patient in order to cancel the alarm.

Proxi-Mate is designed to ensure that, during an alarm, a staff member must check on the at risk patient in person. For that reason it is not possible to cancel the alarm except at the Proxi-Mate unit itself.

Yes! Either the bed sensor or the chair sensor can be used in either a bed or a chair. Sometimes it is better to put the sensor on the back of the chair rather than the seat – this will alarm as the individual bends forward prior to standing. Likewise, in a bed it is sometimes better to place the bed sensor at shoulder level to alarm as the individual sits up.

Proxi-Mate keeps an accurate ‘log’; the previous 4000 events, including date and time. The most recent 100 events can be viewed right on the screen. In addition, the whole 4000 event log can be uploaded to a thumb drive. Proxi-Mate software helps prepare a number of reports. For example, comparing alarms with incident reports gives a clear indication of ‘near misses’ or falls. It also forms ‘ a ‘base line assessment’ which can help with planning the best times for nursing intervention.

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How it works

Discover the system

It works like a pager system that allows carers to tend to others or leave the room, knowing that should the person being monitored try to stand or get out of bed, they will be notified at the earliest sign. Proxi-Mate allows complete freedom of movement within the pager's range.